SAP C/4HANA
Redefine customer engagement with our next-gen cloud CRM software
SAP C/4HANA for Customer
Engage your customers in more meaningful ways with SAP C/4HANA. This cloud CRM portfolio brings sales, customer service, and social CRM together – to help your team form powerful personal connections that drive customer engagement across all channels. Take advantage of rich predictive insight, flawless execution and contextual customer experience relevant to your industry.
Why SAP C/4HANA ?
Because businesses need to deliver a seamless customer experience across all communication channels – in-person, on the phone, online, on social media, and via mobile devices. With our cloud-based CRM software, you can:
Functional Capabilities
SAP C/4HANA
Give your sales reps the insight they need to engage in meaningful customer conversations and take the right action with a new set of capabilities that go beyond traditional sales CRM software. Make it easy for your sales force to engage and win anytime, from anywhere.
Functional Capabilities
Because reps need fast, easy-to-use sales tools that can help them engage customers and close deals. Take advantage of best-in-class sales force automation, lead management, account intelligence, and more – at an affordable, subscription-based price.
Sales Automation : Efficiently manage your accounts leads with an intuitive sales clound solution designed for the way you actually work.
Social Selling : Easily collaborate with your team and extended sales community in the context of your accounts and opportunities.
Mobility : Sell anywhere with support for a wide range of mobile devices – including iPads, iPhones, and a variety of Android devices.
SAP C/4HANA
Wow digitally connected consumers with consistent service across all channels. Give your call center and help desk agents a complete view of customers so they can quickly solve problems and empower field service technicians with the right mobile tools and technology.
SAP C/4HANA
Wow digitally connected consumers with consistent service across all channels. Give your call center and help desk agents a complete view of customers so they can quickly solve problems and empower field service technicians with the right mobile tools and technology.
Why SAP for sales cloud software?
Because reps need fast, easy-to-use sales tools that can help them engage customers and close deals. Take advantage of best-in-class sales force automation, lead management, account intelligence, and more – at an affordable, subscription-based price.
Deliver a consistent service experience across all channels – indlucing e-mail, Web, chat and phone
Give customers control – and access to your knowledge base – with a branded self-service support portal
Provide agents with easy access to complete, contextual, and up-to-the-minute customer information
Get real-time insight into service performance with powerful analytics and embedded dashborads
SAP C/4HANA Social Engagement Cloud
Enhance the customer experience by integrating social media across your service and support channels. Respond quickly and appropriately whenever your brand is talked about online.
SAP C/4HANA Social Engagement Cloud
Enhance the customer experience by integrating social media across your service and support channels. Respond quickly and appropriately whenever your brand is talked about online.
Why SAP C/4HANA social engagement cloud software?
Because customers are taking to the social Web to share their experiences with your brand, products, and services – and you don’t want to miss an opportunity to engage them. This cloud software provides powerful tools for social media monitoring, analytics, and engagement – so you can drive loyalty wherever your customers like to hang out.
Handle huge volumes of messages with intelligent routing, prioritization, and built-in social collaboration
Conquer volumes of data and respond quickly by focusing on the most important converstions first
Get the complete picture before you respond with an online social profile enriched with your CRM data
Technical Capabilities
System Requirements
Device Applications, Supported Operating Systems, & Browsers
System Requirements
Minimum hardware requirements
Optional software requirements
