Retail

ISS Consulting provided SAP retail solution to grow your customer base and increase profits by moving to a single, real-time retail platform that can help you gain insights into customer behavior; anticipate demand; manage inventory; and deliver personalized, omnichannel offers and services – wherever your customers choose to engage.

Marketing and Merchandising
  • Marketing and Merchandising Data and Insights
  • Merchandise and Assortment Planning
  • Omnichannel Marketing
  • Omnichannel Pricing and
  • Promotions
Procurement and Private Label
  • Procurement Data and Insights
  • Sourcing and Contract Management
  • Merchandise Buying
  • Private Label
Supply Chain
  • Supply Chain Data and Insights
  • Allocation and Replenishment
  • Omnichannel Inventory and Order Response
  • Logistics and fulfilment
Omnichannel Customer Experience
  • Customer Data and Insights
  • Customer Engagement and Personalization
  • Store and Digital Commerce
  • Omnichannel Order Management

Find retail software tailored to your needs

Harness real-time customer and point-of-sale (POS) insights, reach shoppers across any channel, and get the visibility you need to optimize everything from merchandising to your supply chain with retail management and omnichannel software from SAP.

SAP S/4HANA Retail for merchandise management

Meet the demands of a digital economy and omnichannel retail with support for all core retail processes. Gain insights into operational retail data and provide users with contextual, real-time information and a simple user interface to make faster decisions and deliver a better consumer experience.

SAP Customer Activity Repository

Improve demand forecasting and maximize promotion and assortment effectiveness with the SAP Customer Activity Repository application. This unified data repository collects multichannel customer and point-of-sale data in real time, prepares it for analysis, and makes it ready for consumption by other applications.

  • Collect multichannel customer and POS data – and discover, visualize, and share hidden insights in real time
  • Accurately forecast demand to optimize processes, decisions, and the shopper experience
  • Create more effective promotions and product assortments – and use customer insights to personalize marketing
  • Improve customer satisfaction with a real-time view of inventory and on-shelf availability
  • Minimize data replication and simplify your IT landscape with a single, unified data repository

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